My Firestone

by Firestone Complete Auto Care (FCAC)


Transportation

free



Take Control of Your Car


Take Control of Your Car Now, you can take our crew with you! The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Download the free app today. TRACK MAINTENANCE – Get alerts for upcoming maintenance and service recommendations from your vehicle’s manufacturer. REVIEW HISTORY – Access the details of each and every Firestone Complete Auto Care service visit in your vehicle’s history, right from your mobile device. MANAGE YOUR CARS – See all of your vehicles at a glance. FIND A STORE – Use the app to locate the Firestone Complete Auto Care most convenient for you – closest to home, closest to work, wherever your drive may take you. SAVE MONEY – Get special offers and deals to keep your vehicle running newer, longer. SCHEDULE APPOINTMENTS — Maximize your time and easily schedule an appointment for in-store service right from the app. REQUEST ASSISTANCE – Call for roadside help 24/7/365 – whenever you need it. SHOP TIRES – Find the perfect tire for your vehicle from our best-in-class selection from the app.Share the good news! Now you can share our offers with friends and family.We also addressed a few internal enhancements and bugs. Enjoy.

Read trusted reviews from application customers

App is useless because the primary purpose is to track services + schedule appointments. Stores refuse to accept the appts made through the app. Mentioned in nearly every review - the company is clearly aware based on their replies that stores shouldn't do that. What a poorly ran company. Also, the Feedback option in the app is broken. Any attempt to send a message just takes you to a page showing an error. The irony that you can't give feedback about the broken feedback is too much.

Greg

Update is worthless. Can't see view my old service online anymore.

Peter Yu

Appointment scheduling is completely disconnected from real operations at the stores. And the managers call back with attitudeto reschedule. The latest response for why there are appointment options online but next real appointment available is 2 days later, "you will need to talk to corporate about that." The first store wanted me to leave my car for 2-3 days for simple flat repair. When asked about checking other local store schedules, "you can go there, but they will just telll you the same"

John Williksen

100 dollars for an oil change slow service and didn't meet the open appointment date also no good coupons!!

DABOZZ

Cant book appointment online. Zip is 96740.No one answers phone. What's going on??

D N

I have tried 5 or 6 times to schedule appointments to the app and every time I get a call that the appointment time is not available and that the app is highly incorrect. This makes the app nearly useless and pointless to have. It would be one thing if this just happened at a single store, but this has happened at multiple stores in my area. Both of the representatives that I spoke to at various stores this morning said that this is a very frustrating issue for them.

John N Rain

Everything I try to set up any kind of service through this app for any of my cars it says sorry try again later....What good is the app if I can't interact?

Paul King

I love Firestone as a mechanic but their app leaves a lot to be desired. What is the point of making an appointment only to have it canceled repeatedly.

Godan Marlow

Redhotchilipeppers

DONALD LOUIS CRAIGHEAD

Great service .. fast.. very nice people I recommend...

wilkyns melendez